After-sales Service Standard
Focus on customers, quickly respond to customer needs, and continuously create long-term value for customers
24 / 7 Service
Service at Any Time
Spare Parts Supply Guarantee
Efficient Automatic Production Line
Professional and Ultimate Service
Perfect Service with Heart
Service Process
01
Message Reception
We can receive customer feedback through multiple channels
02
Plan
After receiving the feedback from customers, we will have professional engineers provide customers with practical solutions within 30 minutes
03
Professional Maintenance
We will appoint a team of service engineers to provide customers with professional and high-quality maintenance services
04
Quality Control
After the maintenance, we will carry out a comprehensive recheck to ensure the maintenance correct
05
Tracking Service
We will irregularly follow up on the service situation
Service in China
0
Third-Party Outlets
0
Spare Part Warehouses
0
Experts+Senior Engineers
0
Leak Test, Module, Charging and Discharging, and Other Equipments
Global Service
China(Headquarter)
Europe
The Middle East
North America
Asia Pacific